Page 440 - FY 2025 Adopted Operating Budget and Business Plan
P. 440

Return to Table of Contents




                                               Leverage Technology

                           Goal 1: Ensure Availability of Information, Programs, and City Services
                                             Objective 2: Implement New Technology
                              Project                   Performance Measure(s)            Department(s)
             LT    Enterprise IT Project (FY 2024) –    Project Completion      Information Technology and Planning
             1.2.8  PDS AMANDA Replacement                                      & Development Services
             Summary:
                                                                                       Estimated
             The goal of this project is to identify, evaluate, select,   Milestone    Completion      Status
             procure, and implement a permitting solution. This cross‐  Project Charter   2  Qtr. FY 2024  Complete
                                                                                      nd
             departmental project will modernize permitting, licensing   Planning Phase   4  Qtr. FY 2024  In Progress
                                                                                      th
             and inspections solution. The project team will include a   Procure Phase   2  Qtr. FY 2025
                                                                                      nd
             3  party consulting partner. The partner will focus on   Design Phase
              rd
             evaluating business processes and identify solution   Build Phase
             requirements for all department stakeholders.      Implementation Phase
                                                                Project Closure
             Update:
             During the 4  Quarter of FY 2024, the partner vendor
                       th
             assisted the City of Arlington project team in completing     Joint Requirement Planning Sessions – these
             the following activities:                                 sessions were designed to capture requirements
                   Vendor Outreach Sessions – these sessions were    from all city departments
                    designed to allow city employees to participate in  RFP final draft, including the requirements
                    vendor led demonstration sessions to assist in    gathered were presented to Purchasing
                    preparing requirements for the RFP                 Purchasing posted the final RFP 9/13/2024

                                               Leverage Technology


                           Goal 1: Ensure Availability of Information, Programs, and City Services
                                             Objective 2: Implement New Technology
                              Project                   Performance Measure(s)            Department(s)
             LT     Enterprise IT Project (FY 2024) –    Project Completion     Information Technology and Planning
             1.2.9   PDS Special Events Permitting                              & Development Services
             Summary:
             PDS selected Eproval as the special events permitting tool.               Estimated
             This tool will improve customer self‐service, automation,   Milestone     Completion      Status
             and leverage technology to improve internal        Project Charter      2  Qtr. FY 2024  Complete
                                                                                      nd
             review/approval processes. effective utilization of   Planning Phase    3  Qtr. FY 2024  In progress
                                                                                      rd
             technology platforms                               Procure Phase        4  Qtr. FY 2024  In progress
                                                                                      th
                                                                Design Phase         1  Qtr. FY 2025   In progress
                                                                                      st
             Update:                                            Build Phase
             SHI was contacted to obtain an updated quote for the   Implementation Phase
             Eproval product.
                   IT PMO coordinated with SHI vendor to request  Project Closure
                    the option for a 50% payment at project initiation    A pre‐planning meeting was held with the Eproval
                    and pay the remaining balance at go‐live.          vendor, and an additional meeting was held with
                   The Stakeholder Resource document was
                                                                       Eproval and the City of Arlington (COA) Technical
                    updated, and stakeholders were asked to confirm
                                                                       teams to establish COA IT Support required during
                    their project team members.
                                                                       the project








                                                             67
   435   436   437   438   439   440   441   442   443   444   445