Page 214 - Southlake FY22 Budget
P. 214

CITY DEPArTMEnT OVErVIEW
                                                                   HUMAn rESOUrCES




                                           Dep
                                                 artme
                                                                             card
                                        Department Core Services
                                                             nt Score


                                                              Previous   Previous              Measure-
             Perspective Ref.  Serve our Customers                                  Current              Target
                                                              Period     Period                ment
                       4.4   Recognize & reward high performers (L4)
                             Q12 Survey:  Q04 - In the last seven
                       4.4.1  days, I have received recognition or   4.19  4.13     4.80      >          4.49
                             praise for doing good work
                       4.4.2  # of GROW Awards Awarded        36         68         46        >          36
                             Average % Pay for Performance In-
                       4.4.3                                  1.25%      1.14%      0.00%     >          0
                             crease
                       4.5   Empower informed decision-making at all levels in the organization (L5)
                             Q12 Survey:  Q07 - At work, my opin-
                       4.5.1                                  4.25       4.25       4.60      >          4.49
                             ions seem to count.
                  Promote Learning and Growth  4.6.1  Annual Employee Assistance Program   5.0%  2.7%  7.9%  >  2.5%
                             Build a positive, productive & engaged workforce that supports the City's mission and strategic goals
                       4.6
                             (HRL4) (L6)
                             Utilization
                             # of Ethics Hotline (Silent Whistle Alert-
                                                                                    2
                                                                                              <
                                                              0
                                                                                                         2
                                                                         0
                       4.6.2
                             line) Reports
                             Alight Heathcare Advocacy Program
                                                              5.2%
                                                                                                         4%
                                                                         6.6%
                                                                                    5.7%
                                                                                              >
                       4.6.3
                             Q12 Survey:  Q00 - How satisfied are
                             you with the City of Southlake as a
                       4.6.5  Utilization                     4.54       4.56       4.50      >          4.49
                             place to work?
                             Q12 Survey:  Q01 - I know what is ex-
                       4.6.6                                  4.54       4.50       4.90      >          4.49
                             pected of me at work
                             Q12 Survey:  Q05 - My supervisor, or
                       4.6.7  someone at work, seems to care about  4.54  4.50      4.80      >          4.49
                             me as a person
                             Q12 Survey:  Q05 - My supervisor, or
                       4.6.7  someone at work, seems to care about  4.56  4.54      4.50      > or =     4.50
                             me as a person

                                                      DID YOU KnOW?



                                         Eight City of Southlake volunteers earned the President’s
                                         Volunteer Service Award in 2021 in recognition of their
                                         service to the City of Southlake.







                                                                           BUDGET BOOK   |  FY 2022 City of Southlake  213
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