Page 213 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
HUMAn rESOUrCES

Department Core Services
Department Scorecard

Previous Previous Measure-
Perspective Ref. Serve our Customers Current Target
Period Period ment
Employee Development training pro-
4.2.9 gram evaluation overall satisfaction 100% 97% 97% > 90.0%
score
% of employees who attend annual
4.2.10 100% 99% 100% > 99.0%
compliance training classes
Q12 Survey: Q11 - In the last six
4.2.11 months, someone at work has talked to 4.25 4.40 4.10 > 4.49
me about my progress.

4.3 Attract & recruit a highly qualified and diverse workforce (HRL3) (L3)
Full-time Voluntary turnover rate -
4.3.1 11.6% 10.8% 13.2% < 8.0%
Citywide
Part-time Voluntary turnover rate - 31.0% 69.0% 63.2% < 30.0%
Citywide

4.3.2 Voluntary turnover rate - Department 0.0% 33.0% 0.0% < 15.0%
Promote Learning and Growth 4.3.4 Average # of days to fill full-time vacan- 114 238 66 < 61
Average # of applications per external
>
35
30
4.3.3
75
21
opening
cies
Average # of days to fill Public Safety
4.3.5
-
45
170
<
121
full-time vacanices
4.3.6
time vacanices
36%
37%
38%
>
4.3.7 Average # of days to fill civilian full- 83 238 80 < 61
29.0%
Total females as a % of headcount
4.3.8 Diversity percentage 31% 31% 32% > 24.0%
4.3.9 Diversity hire ratio 38% 27% 28% > 25.0%
4.3.10 Average full-time employee tenure 8.65 8.83 8.85 > 8
4.3.11 Average part-time employee tenure 1.82 1.99 1.73 > 1
4.3.12 Average employee age 37.7 38.0 36.3 n/a n/a
4.3.13 Retirement rate 0.6% 0.6% 0.1% < 5.0%
Q12 Survey: Q03 - At work, I have the
4.3.14 opportunity to do what I do best every 4.32 4.19 4.50 > 4.49
day.
Q12 Survey: Q12 - This last year, I have
4.3.15 had opportunities at work to learn and 4.64 4.25 4.40 > 4.49
grow.

212 FY 2022 City of Southlake | BUDGET BOOK
WWW.CITYOFSOUTHLAKE.COM