Page 170 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
CITY SECrETArY'S OFFICE

nt Score
Department Core Services
Dep
artme
card

Q12 Survey: Q12 - This last year, I have had
4.3.2 4.40 4.40 4.40 > or = 4.50
opportunities at work to learn and grow.

Voluntary turnover rate (department 3 FTE,
4.3.3 0% 0% 0% < 25%
2 PTEs) (Q3 changed 2 PTs to 1 FT)

% of professional staff certified - Texas
4.3.4 Registered Municipal Clerk (TRMC) City 100% 100% 100% = 100%
Secretary, Deputy City Secretary

4.4 Recognize and reward high performers (L4)

Q12 Survey: Q04 - In the last seven days, I
4.4.1 have received recognition or praise for do- 4.13 4.13 4.13 > or = 4.50
ing good work

4.5 Empower informed decision-making at all levels in the organization (L5)
Q12 Survey: Q07 - At work, my opinions
4.5.1 4.25 4.25 4.25 > or = 4.50
seem to count
Build a positive, productive and engaged workforce that supports the City’s mission and strategic
4.6
goals (CSOL2) (L6)
# of training hours for full-time employees
4.6.1 32.00 41.50 23.20 > or = 36
(required 12/EE/Qtr)
4.6.2 # of departmental staff meetings 3 3 5 > or = 6

Q12 Survey: Q00 - How satisfied are you
4.6.3 with the City of Southlake as a place to 4.56 4.56 4.56 > or = 4.50
work?

Q12 Survey: Q01 - I know what is expected
4.6.4 4.50 4.50 4.50 > or = 4.50
of me at work
Q12 Survey: Q05 - My supervisor, or some-
4.6.5 one at work, seems to care about me as a 4.50 4.50 4.50 > or = 4.50
person

BUDGET BOOK | FY 2022 City of Southlake 169
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