Page 173 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
COMMUnITY SErVICES

Department Core Services

MISSION | Create world class experiences.
VISION | Be the premier destination for lifelong memories.

The City of Southlake provides
municipal services that support the
Performance
Quality
highest quality of life for our residents, Partnerships & Management & Infrastructure Development Mobility Safety & Security
businesses, and visitors. We do this by Volunteerism Service Delivery
being an exemplary model of balancing Serve our Customers
efficiency, fiscal responsibility,
transparency, and sustainability. C1 Achieve the C2 Provide travel C3 Provide attractive & C4 Attract & keep top-tier C5 Promote opportunities C6 Enhance the sense of
businesses to drive a
unique spaces for
highest standards convenience within enjoyment of personal dynamic & sustainable for partnerships & community by providing excellent
customer service and citizen
CBO1 – Maintain a strong financial position of safety & security City & region interests economic environment volunteer involvement engagement opportunities
and implement plans and policies to ensure
future financial strength. Manage the Business
CBO2 – Enhance mobility through aggressive
traffic management initiatives and capital project B1 Achieve best-in- B2 Collaborate with B3 Enhance resident quality B4 Provide high quality B5 Enhance service delivery
select partners to
implementation. class status in all implement service of life & business vitality services through through continual process B6 Optimize use of
CBO3 – Engage in thoughtful planning City disciplines solutions through tourism sustainable business improvement technology
practices
to ensure continued high quality development
that is integrated well into the current built
environment. Provide Financial Stewardship
CBO4 – Optimize the City’s commercial tax base
by attracting high quality new businesses to reduce F1 Adhere to financial management F2 Invest to provide & maintain high quality F3 Achieve fiscal wellness standards F4 Establish & maintain effective
the tax burden on residential taxpayers. principles & budget public assets internal controls
CBO5 – Improve quality of life through
progressive implementation of Southlake’s Promote Learning and Growth
Comprehensive Plan recommendations. L1 Ensure our people
L5 Empower informed
CBO6 – Invest to maintain strong public safety to understand the strategy L2 Enhance leadership L3 Attract, develop & L4 Recognize & reward decision-making at all levels L6 Foster positive
employee
capabilities to deliver
ensure a low crime rate and effective emergency & how they contribute results retain a skilled workforce high performers in the organization engagement
to it
response.
City Critical Business Outcomes
CBO1 – Maintain a strong financial position and implement
plans and policies to ensure future financial strength.
CBO3 – Engage in thoughtful planning to ensure continued high
quality development that is integrated well into the current
built environment.
CBO5 – Improve quality of life through progressive
implementation of Southlake’s Comprehensive Plan
recommendations.

172 FY 2022 City of Southlake | BUDGET BOOK
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