Page 174 - Southlake FY22 Budget
P. 174

CITY DEPArTMEnT OVErVIEW
                                                                COMMUnITY SErVICES




                                                             nt Score
                                        Department Core Services
                                                                             card
                                                 artme
                                           Dep



                                                     Serve Our Customers


                  Incident Risk Rating     Park/Facility Rating     Legends Hall Facility   Champions Club Facility
                         (C1)                     (C3)                 Utilization (C3)         Utilization (C3)
                  Current      ATT         Current       ATT         Current      ATT         Current      ATT
                  2,784      100.0%         97%       100.0%        51.06%      100.0%        55.3%      100.0%

                  Previous   2,395         Previous   90.24%        Previous   11.89%         Previous   16.94%
                  Period                    Period                   Period                   Period
                  Previous   104.79        Previous   85%           Previous   24.03%         Previous   27.69%
                  Period                    Period                   Period                   Period
               Target: < 6,500           Target: > 90%            Target: > 30%             Target: > 33%


                                                  NPS                    Membership
                                                  (C6)                Registrations (C6)
                                           Current      ATT           Current       ATT
                                           85.18      100.0%         25.44%       100.0%

                                           Previous   60.13           Previous   20.09%
                                           Period                     Period
                                           Previous   42.32           Previous   18%
                                           Period                     Period
                                        Target: > 60.00           Target: > 18%



                                                     Manage the Business



                                         CAPRA Maturity Score         Cost Avoidance
                                                 (B1)                      (B2)
                                          Current       ATT         Current      ATT
                                           1.18       96.3%        93,463      48.98%

                                          Previous   1.18           Previous   $89,425
                                           Period                   Period
                                          Previous   N/A            Previous   N/A
                                           Period                   Period
                                        Target: < 1.23           Target: > 182,580






            ATT = Adherence to Target

                                                                           BUDGET BOOK   |  FY 2022 City of Southlake  173
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