Page 153 - City of Mansfield FY22 Operarting Budget

INFORMATION TECHNOLOGY DEPARTMENT

MISSION STATEMENT:

The Information Technology Department’s mission is to provide support, maintain, and
continuously seek to improve a high quality, cost effective Local Area Network and
Wide Area Network (LAN/WAN) that meets the current and future requirements for
staff and citizens of the City of Mansfield.

Services Provided
• Communications & Telecommunications.
• Purchase of peripherals.
• Network, hardware, and software support.

Accomplishments in FY 2020-2021
• Worked with vendor to provide free Wi-Fi in nine City parks and Historic Downtown Mansfield.
• Incorporated Zoom into Council Chambers audio/visual for virtual participation in meetings.
• Purchased and installed new equipment to assist staff working remotely during pandemic.

FY 2021-2022 Goals and Objectives

1. Require end-user credentials to use Two-Factor Authentication (2FA) and be password-less.
• Purchase and implement HYPR application software to improve the security of network access
and allow end-users to log on without having to change or remember passwords.

2. Continue to provide free public Wi-Fi to City Parks and Historic Downtown Mansfield.
• Ensure maintenance/service contract funds are included in the budget with City Council’s
continued approval and support.
• Work with vendor to provide enhancements and new locations as needed.

3. Upgrade G Suite (Business) to Google Workspace (Enterprise Standard).
• Maintain current licensing in new licensing structure (> 300 users required to transition).
• Obtain access to latest products and stay current on existing applications.
• Provide a consistent working environment for City staff.

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