Page 157 - City of Mansfield FY22 Operarting Budget

SANITATION SERVICES

MISSION STATEMENT:

The mission of Sanitation Services is to provide the citizens of Mansfield, Texas a
cost effective, resource-conscious waste disposal process that removes refuse and
recyclable materials for residents and businesses within the City of Mansfield.

Services Provided
• Collection of refuse and recyclable material for all residents of the City of
Mansfield.

FY 2021-2022 Goals and Objectives

1. Increase residential and commercial participation in the recycling program.
• Educate citizens on the value and necessity of recycling to extend the life of local landfills.
• Develop the recycling cart program to fit the individual needs of the citizens.

2. Work with the contractor to increase public satisfaction.
• Increase communication by resolving complaints immediately.
• Require the contractor to use the latest technology and equipment to service the citizens.
• Require the contractor to project a professional image by using up-to-date equipment and a
professional workforce.

3.Provide the Best Value to the citizens.
• Work with the disposal contractor to ensure residential and commercial customers receive the
best service available by requiring a regular schedule City-wide.
• Establish minimum service levels to ensure customer satisfaction.
• Monitor service levels and rates structure in the marketplace as compared to the City’s services
and fees.

Performance Measures
Sanitation Services is a contracted service provided on behalf of the City. No performance measures have
been included.

Sanitation Actual Actual Budget Budget 2021-2022 % Change
Summary 2018-2019 2019-2020 2020-2021 2021-2022
Personnel Services

Operations $ 2,839,517 $ 3,024,325 $ 3,063,499 $ 3,316,513 8.26%

Total $ 2,839,517 $ 3,024,325 $ 3,063,499 $ 3,316,513 8.26%

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