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Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 2: Implement New Technology
Project Performance Measure(s) City Service Team (Department)
PTW Enterprise IT Project (FY 2019) – Shared Services (IT) and
1.2.1 Police Staffing Software Solution Neighborhood Services (Police)
Summary:
Milestone Target Date Status
st
The Police Department prepares a workload assessment Final Selection of 1 Qtr. FY 2019 Complete
annually based on historical calls for service and the Staffing Software
average committed time patrol officers spend on a call. Solution
st
Based on the results, officers are allocated to the four Contract Execution 1 Qtr. FY 2019 Complete
nd
patrol districts and allocated to the varying Collaborate with 2 Qtr. FY 2019 Complete
shifts. Presently staff relies on a manual paper‐based Vendor to design
scheduling system. This does not provide supervisors and work rules and
managers real‐time decision‐making data related to police business process
rd
resources. Phased 3 Qtr. FY 2020 In Progress
Implementation,
A staffing software solution will automate the annual Testing, and Training
position bid and officer assignments process. It will also Information 2 Qtr. FY 2020 Complete
nd
allow supervisory the ability to monitor staffing levels and Technology to make
send alerts if staffing issues deviate from reported connections between
thresholds. The chosen solution will be able to run real‐ staffing software and
time reports and proactively monitor leave usage and Kronos Workforce
injuries. This system integrates with the city’s present Vendor conducted 4 Qtr. FY 2020 Complete
th
Kronos Workforce Timekeeping solution which will modified testing boot
eliminate duplicate and manual data entry errors. camp with Customer
developing the
Update: testing strategy and
After extensive internal review, the Executive Stakeholders test cases
decided to terminate the project. Extensive internal 3 Qtr. FY 2021 Complete
rd
review
rd
Project Close 3 Qtr. FY 2021 Complete

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