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                                             Put Technology to Work


                           Goal 1: Ensure Availability of Information, Programs, and City Services
                                             Objective 2: Implement New Technology
                            Project                    Performance Measure(s)       City Service Team (Department)
             PTW   Enterprise IT Project (FY 2020) –                               Shared Services (IT) and
             1.2.2  Fire Staffing Solution                                         Neighborhood Services (Fire)
             Summary:
                                                                      Milestone        Target Date     Status
                                                                                      nd
             Implement Kronos TeleStaff staffing solution to create and   Charter Development   2  Qtr. FY 2020   Complete
                                                                                      nd
             maintain AFD personnel schedules that support and   Staff Report Approval   2  Qtr. FY 2020   Complete
             manage vacation requests, overtime, daily shift changes   by Council
                                                                                      th
             for multiple shifts, rotating positions and special event   Project Planning   4  Qtr. FY 2021   In Progress
                                                                                      st
             assignments.                                        Design / Develop    1  Qtr. FY 2022   In Progress
                                                                                      nd
                                                                 Implementation / Go   2  Qtr. FY 2022
             Update:                                             Live
             During the 4  quarter, the UKG Implementation Specialist   Project Close   3  Qtr. FY 2022
                       th
                                                                                      rd
             led both the Fire and Dispatch teams through a series of
             work sessions to explain the workbook information
             gathering process, how to complete the spreadsheet tabs
             and demonstrated a few select examples of how Telestaff
             uses the setup detail to perform scheduling tasks.  The
             work sessions allowed for a good exchange of dialog, along
             with product setup questions and answers.  Fire Admin has
             completed their workbook which has been reviewed and
             accepted by the Implementor.  Dispatch is in the process of
             completing their workbook.  The completed workbooks are
             used by the Implementor to configure the initial system
             build, which is then followed by interactive a solution
             development workshops where each team contributes to a
             structured process of initial system validation and
             configuration.

































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