Page 190 - Southlake FY20 Budget
P. 190

City Department Overview

                                                                                                     HUMAn RESOURCES




                                           Department Scorecard





                                                              Previous   Previous              Measure-
             Perspective Ref.  Serve our Customers                                  Current              Target
                                                              Period     Period                ment
                       1.1    Achieve the highest standards of safety & security (C1)

                              Q12 Survey:  Q02 - I have the materials
                       1.1.1  and equipment I need to do my work  4.32   4.43       4.56       > or =    4.50
                              right
                              Q12 Survey:  Q10 - I have a best friend
                       1.1.2                                  3.27       3.56       4.29       > or =    4.50
                              at work
                       1.2    Foster a safe & healthy working environment (HRC1) (C1)
                       1.2.1  # of Workers' Compensation Injuries  21    14         15         <         15

                             # of Lost Time Workers' Compensation
                       1.2.2                                  1          6          1          <         4
                             Injuries
                             Workers' Compensation Claims with
                       1.2.4                                  26         34         27         <         20
                             Value
                             Workers' Compensation Incurred Medi-
                       1.2.3                                  $57,853    $215,934   $222,295   <         $225,000
                             cal Costs
                       1.2.5  Workers' Compensation Loss Ratio  28.20%   88.20%     102.80%    <         60%

                       1.2.6  # of City vehicle/equipment accidents  6   8          7          <         2
                       1.2.7  # of speed alerts in City Vehicles  33     10         23         =         0

                             # of hours of safety training provided
                       1.2.8                                  860        1,375      972        >         500
                             to staff
                             Absenteeism Rate (average hours of
                       1.2.9                                  65.06      54.02      58.57      <         60
                             sick leave used per FT employee)
                              Foster a volunteer program that provides a meaningful, engaging and rewarding volunteer experience.
                       1.3
                              (HRC2) (C5)
                             # of volunteer hours (April 1 - March
                       1.3.1                                  28,339     27,819     26,024     >         25,000
                             30)
                             # of active volunteers (April 1 - March
                       1.3.2                                  1,317      1,542      2,242      >         1,500
                             30)                              13.6       13.4       12.5       >         12
                       1.3.3
                             Volunteer Full-Time Equivalent Value
                  Serve our Customers  1.3.4  $ value of volunteer service  $698,840  $669,647  $661,800  >  $500,000

                             # of Presidential Service Awards
                                                                         38
                                                                                    40
                                                                                               >
                                                                                                         50
                                                              40
                       1.3.5
                             Awarded
                             % of volunteers who received Presiden-
                                                              3%
                                                                                               >
                       1.3.6
                                                                                                         5%
                                                                                    2%
                                                                         2%
                             tial Award
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