Page 194 - Southlake FY20 Budget

City Department Overview

HUMAn RESOURCES

Department Scorecard

Previous Previous Measure-
Perspective Ref. Serve our Customers Current Target
Period Period ment
4.3.11 Average full-time employee tenure 7.70 8.35 8.20 > 8
4.3.12 Average part-time employee tenure 1.50 0.99 0.95 > 1
4.3.13 Average employee age 39.6 37.0 36.8 n/a n/a
4.3.14 Retirement rate 0.3% 0.0% 0.9% < 5.0%

Q12 Survey: Q03 - At work, I have the
4.3.15 opportunity to do what I do best every 4% 4.32 4.19 > or = 4.50
day.
Q12 Survey: Q12 - This last year, I have
4.3.16 had opportunities at work to learn and 4% 4.64 4.25 > or = 4.50
grow.
4.4 Recognize & reward high performers (L4)
Q12 Survey: Q04 - In the last seven
4.4.1 days, I have received recognition or No Prior 3.75 4.19 > or = 4.50
Data
praise for doing good work
4.4.2 # of GROW Awards Awarded 68 58 72 > 36
Average % Pay for Performance In-
4.4.3 1.27% 1.25% 1.25% > 0
crease
4.5 Empower informed decision-making at all levels in the organization (L5)
Q12 Survey: Q07 - At work, my opin-
4.5.1 4% 4.25 4.25 > or = 4.50
ions seem to count.
Build a positive, productive & engaged workforce that supports the City's mission and strategic goals
4.6
(HRL4) (L6)
Annual Employee Assistance Program
4.6.1 2.8% 6.4% 5.0% > 2.5%
Utilization
# of Ethics Hotline (Silent Whistle Alert-
4.6.2 0 0 1 < 2
line) Reports
4.6.3 Compass Utilization 3.6% 11.0% 15.7% > or = 5%
Promote Learning and Growth 4.6.5 Q12 Survey: Q00 - How satisfied are 4.32 4.54 4.56 > or = 4.50
Compass Estimated Cost Savings
$6
$14,688
4.6.4
$9,731
> or =
$15,000
you with the City of Southlake as a
place to work?
Q12 Survey: Q01 - I know what is ex-
4.50
4.50
> or =
4.54
4.6.6
4.56
pected of me at work
Q12 Survey: Q05 - My supervisor, or
> or =
someone at work, seems to care about 4.56
4.50
4.54
4.50
4.6.7
me as a person
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