Page 198 - Southlake FY20 Budget
P. 198

City Department Overview

                                                                                             InFORMATIOn TECHnOLOGY




                                               Department Goals






                                                   SERVE OUR CUSTOMERS

                        Strengthen                         Enable Support                        Enhance
                        network and                      Services operational                   surveillance
                        environment                       self-management                       environment
                         security










                                                   MAnAGE THE BUSInESS

              Deliver approved   Improve mobility   Improve virtual   Improve business   Foster Lean   Improve core
              custom solutions    capability        services        continuance     process within IT  implementation
                                                                     capability                      and development
                                                                                                       capabilities










                                            PROVIDE FInAnCIAL STEWARDSHIP

                      Improve asset                         Improve the                      Ensure proper staff
                       management                          effectiveness of                      allocation
                                                          the infrastructure
                                                            management
                                                            environment









                                              PROMOTE LEARnInG & GROWTH

                         Improve                         Improve IT customer                   Improve team
                       staff training                    training opportunities                environment
                       opportunities












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