Page 201 - Southlake FY20 Budget
P. 201

City Department Overview

      PLAnnInG & DEVELOPMEnT SERVICES




                                    Department Core Services






           The PDS Department will promote rational, economical, and environmentally efficient use of land that allows Southlake to grow and develop in a
           manner that preserves the quality of life, ensures protection of the natural environment, promotes economic prosperity, and maintains the health
                                                   and safety of the community.

                                   Safety &       Mobility      Infrastructure   Quality      Performance
                                   Security                                    Development    Management



                               C3 Provide attractive & unique   C6  Enhance sense of community by    B4  Provide high quality services   C5 Promote opportunities
              C1  Achieve the highest
 CBO5 –  Improve quality of life through   standards of safety & security   spaces for enjoyment of   providing excellent customer service   through sustainable business   for partnerships & volunteer
 progressive implementation of    personal interests   and citizen engagement opportunities   practices   involvement
 Southlake’s Comprehensive Plan
 recommendations.                                                       L1 Ensure our people understand
                  B6 Optimize use of    F1 Adhere to financial management   F4 Establish and maintain   the strategy and how they   L6 Foster positive
 CBO3 – Engage in thoughtful planning    technology   principles & budget   effective internal controls   contribute to it   employee engagement
 to ensure continued high quality
 development that is integrated well
 into the current built environment.
 CBO2 – Enhance mobility through
 aggressive traffic management   PDSC1 Provide guidance and resources for the orderly and cost   PDSC2  Develop, manage and communicate planning   PDSC3 Promote public awareness/understanding of
 initiatives and capital project   efficient development of the City that is attractive, safe and consistent   efforts to support the City’s vision  and address the   and participation in the planning process (C6)
 implementation.     with the comprehensive plan (C1)    Citizen Survey results  (C3)

             PDSB1 Manage, oversee  and communicate/educate the public   PDSB2 Provide data and geographical information   PDSB3 Utilize volunteers in a manner that assists in the
               on entitlement, permitting and inspection process (B4)   that is accurate, informative, easily communicated   management of the business but provides an educational
 PDSCBO1 – Develop & adopt 2035                          and obtainable (B6)      or learning  benefit to the participant(B4/C5)
 plan elements & implement
 recommendations from the 2030
 and 2035 plan elements  (CBO5)
 PDSCBO2 – Implement efficiency   PDSF1 Provide high value services through  the efficient   PDSF2 Comply with adopted financial controls and ensure
 improvements identified in the 2015   management of resources (F1)   fiscal accountability at all levels (F4)
 LEAN Process Improvement exercise
 (CB03)
 PDSCBO3 –  Effectively communicate
 development related information
 (capital  projects, agendas, processes   PDSL1 Provide a solutions oriented, well-trained, customer   PDSL2 Build a positive, productive and engaged workforce   PDSL3 Create a formalized training and mentoring
 and projects) (CBO2 & 3)   oriented  and certified workforce (L3)   that supports the City’s mission and strategic goals (L6)   program to ensure smooth succession planning (L6)



                City Critical Business Outcomes                  Department Critical Business Outcomes



           CBO2 – Enhance mobility through aggressive traffic   PDSCBO1 – Develop & adopt 2035 plan elements & implement
           management initiatives and capital project implementation.  recommendations from the 2030 and 2035 plan elements  (CBO5)
           CBO3 – Engage in thoughtful planning to ensure continued high   PDSCBO2 – Implement efficiency improvements identified in the 2015 LEAN
           quality development that is integrated well into the current   Process Improvement exercise (CB03)
           built environment.
                                                           PDSCBO3 –  Effectively communicate development related information (capital
           CBO5 –  Improve quality of life through progressive   projects, agendas, processes and projects) (CBO2 & 3)
           implementation of Southlake’s Comprehensive Plan
           recommendations.











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