Page 205 - Southlake FY20 Budget

City Department Overview

PLAnnInG & DEVELOPMEnT SERVICES

Department Scorecard

Previous Previous Measure-
Perspective Ref # Measure Current Target
Period Period ment
% of response rate achieved (2 busi-
1.4.9 ness days) to building/development 100 93.5 100 > 95%
questions forms received

1.5 Promote public awareness/understanding of and participation in the planning process (PDSC3) (C6)

Number of Development Activity News
Serve our Customers 1.5.4 Blog Unique pageviews 300 515 633 > 400
164
200
222
1.5.3
>
264
Number of Story Map Unique pa-
geviews City Council
Number of Story map Unique pa-
1.5.5
geviews PZ Commission
% increase of the number of subscibers 351 572 645 > 400
1.5.6 2 2 2.5 > 2
to the DAN blog
Number of Building Info Video Unique
1,5.7 TBD TBD TBD TBD
pageviews

2.1 Achieve best-in-class status in all City disciplines (B1)

% department work plan initiatives that
2.1.1 100 93.75 89.2 ≥ 90
met or exceeded KAI (30/32)
Q12 Survey: Q06 - There is someone at
2.1.2 4.08 3.88 4 ≥ 4.5
work who encourages my development
Obtain awards/acknowledgement form
2.1.3 Professional Organizations (Reporting 3 2 2 > 2
Manage the Business 2.1.4 % staff pass rate regarding certification NA NA NA > 75
Q4 FY18)

testing

% of staff meeting professional devel-
NA
2.1.5
NA
NA
2.2 opment meeting requirements
Collaborate with select partners to implement services solutions (B2)
Value of partnerships (Cost avoidance
/ Cost savings) - Cost savings through No Prior No Prior
2.2.1 8449.00 ≥ 2000
the use of volunteers in PDS (Reporting Data Data
Q4 FY18)
Number of new service solutions
2.2.2 implemented in conjection w selected No Prior No Prior
Data
Data
partners

204 www.CityofSouthlake.com