Page 210 - Southlake FY20 Budget

City Department Overview

PLAnnInG & DEVELOPMEnT SERVICES

Department Scorecard

Previous Previous Measure-
Perspective Ref # Measure Current Target
Period Period ment
Q12 Survey: Q12 - This last year, I have
4.3.6 had opportunities at work to learn and 4.38 4.08 4.18 ≥ 4.50
grow.
4.4 Recognize and reward high performers (L4)
Q12 Survey: Q04 - In the last seven
4.4.1 days, I have received recognition or 3.75 3.38 3.48 ≥ 4.50
praise for doing good work
No Prior
4.4.2 GROW Award received 14 5 > 8.00
Data
4.5 Empower informed decision-making at all levels in the organization (L5) ≥ 4.50
Promote Learning & Growth 4.6 Build a positive, productive and engaged workforce that supports the City's mission and strategic goals
Q12 Survey: Q07 - At work, my opin-
3.82
3.63
4.5.1
3.83
ions seem to count.
(PDSL2) (L6)
Q12 Survey: Q00 - How satisfied are
4.50
4.6.2
4
≥
4.26
you with the City of Southlake as a
4.12
place to work?
Q12 Survey: Q01 - I know what is ex-
4.6.3
pected of me at work
Q12 Survey: Q05 - My supervisor, or 4.67 4.52 4.61 ≥ 4.50
4.6.4 someone at work, seems to care about 4.43 4.04 4.26 ≥ 4.50
me as a person
Number of staff-wide trainings with
regard to building codes, development-
4.6.5 1 1 1 = 1.00
related ordinances / regulations, zon-
ing matters (began tracking Q1 FY17)
Q12 Survey: Q10 - I have a best friend
4.6.6 3.18 3.64 3.83 ≥ 4.50
at work

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