Page 209 - Southlake FY20 Budget

City Department Overview

PLAnnInG & DEVELOPMEnT SERVICES

Department Scorecard

Previous Previous Measure-
Perspective Ref # Measure Current Target
Period Period ment
3.1 Provide high value services through efficient management of resources (PDSF2) (F1)

Review at a minimum one process an-
3.1.1 nually to either improve efficiency or 100 100 100 = 100%
Provide Financial Stewardship 3.1.2 % Operating expenditures, budget vs. 94 94 96.9 > 97%
reduce costs (LEAN event)

actual (PDS) (Reporting Q4 FY18)
% invoices paid within 30 days in ac-
cordance with Prompt Payment Act
88
88
94%
>
3.1.3
100
(Crystal report unavailable)
3.1.4
Comply with adopted financial controls and ensure fiscal accountability at all levels (PDSF2) (F4)
3.2 % Compliant Pcard purchases 100 100 100 ≥ 95%
3.2.1 No PO count 0 0 0 < 1.00
4.1 Ensure our people understand the strategy & how they contribute to it (L1)

Q12 Survey: Q08 - The mission or pur-
4.1.1 pose of my organization makes me feel 4.04 4.04 4.1 ≥ 4.50
my job is significant
4.2 Enhance leadership capabilities to deliver results (L2)
Q12 Survey: Q11 - In the last six
4.2.1 months, someone at work has talked to 3.79 3.46 3.5 ≥ 4.50
me about my progress.
Promote Learning & Growth 4.3 Provide a solutions oriented, well-trained and certified workforce (PDSL1) (L3) < 8.0%
% of employees completing deaprtmen-
4.2.3
tal training course

4.3
0
0
Voluntary turnover rate (Dept.)
4.3.1
% AICP members - Maintain AICP
100
4.3.2
100%
100
Certification (32 hours every two years) 100
≥
each certified planner
% Maintain building inspections
certification by completing 40 hours
4.3.3 100 100 100 ≥ 100%
of training annually for each inspector
(Reporting Q4 FY18)
%Maintain building review certification
4.3.4 by completing 20 hours of training for 100 100 100 ≥ 100%
each year (Reporting Q4 FY18)
Q 12 Survey: Q03 - At work, I have the
4.3.5 opportunity to do what I do best every 4.13 4.17 4.04 ≥ 4.50
day.

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