Page 187 - Southlake FY20 Budget

City Department Overview

FIRE DEPARTMEnT

Department Goals

Serve Our Customers

Provide a Develop a Increase Implement Improve the Update/ Improve Expanding Continue to
well-rounded standardized effectiveness Emergency reputation Elevate the Southlake’s public Elevate the
EMS program approach of fire Management of the Emergency preparedness education Volunteer
that meets to public personnel on Accreditation Southlake Fire Operations to mitigate programs Programs
Department
Office of
high-rise
the needs education emergency Program (EMAP) within the City Plan emergencies and fire Emergency
scenes
and
safety
principles in
of our implement the emergency of Southlake initiatives Management
citizens and a program management and the region Coordinates
community management program
partners plan
Manage the Business
Increase the Ensure that the Maintain
efficiency of programs offered by and increase
the plan review the Fire Department our current
process are meeting or accreditations
exceeding customer
expectations

Provide Financial Stewardship

Ensure sustainable, Develop
high quality service and nurture
delivery partnerships to
improve services
and reduce costs

Promote Learning & Growth

Increase the Increase Improve
leadership the training employee
capacity of the capabilities of the engagement
Fire Department Fire Department

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