Page 182 - Southlake FY20 Budget

City Department Overview

FIRE DEPARTMEnT

Department Scorecard

Previous Previous Measure-
Perspective Ref. Serve our Customers Current Target
Period Period ment
FDC4 Ensure City response readiness to
1.4 > 99%
natural and man-made disasters (C1)
1.4.1 Response Readiness > 99%

1.4.1.1 Table Top Exercise 1 Evaluations > 4.0

1.4.1.3 Active Response Evaluation 0.00 0.00 0.00 > 4.5

1.4.2 Public Education 66.00 > 99%
Preparedness Public Education External
1.4.2.1 5.00 5.00 5.00 > 4.5
Evaluations
National Preparedness Month Internal
1.4.2.2 5.00 5.00 0.00 > 4.5
Evaluations
Vector Control Public Education
1.4.2.3 5.00 5.00 5.00 > 4.5
Evaluation
FDC5: Develop and provide high 100% > 99%
1.5
quality, targeted educational
Serve our Customers 1.5.1 Station Tour Evaluations 5.00 5.00 99.99 > 99%
opportunities (C5&6)

5.00
DPS HQ
1.5.1.1
>
4.5
1.5.1.2 DPS West 5.00 5.00 5.00 > 4.5
1.5.1.3 DPS North 5.00 5.00 5.00 > 4.5

1.5.2 Class Evaluations 99.66 > 99%

1.5.2.1 Pre/Post Test 31.93 31.26 38.57 > 25.0

1.5.2.2 Extinguisher Class 5.00 5.00 5.00 > 4.5

1.5.2.3 Citizen's Academy 5.00 5.00 0.00 > 4.5

1.5.2.4 Fire Safety/First Aid 5.00 5.00 5.00 > 4.5

1.5.3 Volunteer Program 100.00 > 99%

1.5.3.1 Volunteer Recruitment 4.50 5.00 0.00 > 4.0

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