Page 180 - Southlake FY20 Budget

City Department Overview

FIRE DEPARTMEnT

Department Scorecard

Previous Previous Measure-
Perspective Ref. Serve our Customers Current Target
Period Period ment
FDC1 Provide professional and
1.1 100.00 100.00 100.00 > 99.0
proficient fire response (C1)
1.1.1 Operational Proficiancy 0.00 > 98.00

1.1.1.1 Dollar Value : Dollar Loss 93.20 93.60 0.00 > 80.00

1.1.1.2 % Fire Stop At floor Of Origin 83.00 100.00 0.00 > 75.00

Department Average Policy
1.1.1.3 93.50 91.00 95.00 > 90.00
Competence
% 1st Attempt Pass Company
1.1.1.2 100.00 > 99.00
Evolutions
1.1.1.2.1 Evolutions 100.00 100.00 100.00 > 90.00

1.1.1.3 Employee Engagement (C1) 100.00 > 99.00

Q12 Survey: Q02 - I have the materials
1.1.1.3.1 and equipment I need to do my work 4.44 4.56 0.00 > 4.50
Serve our Customers 1.1.3.2 GROW Awards 6.00 16.00 14.00 > 3.00
right (C1)

FDC2: Provide professional and
98.0
proficient Emergency Medical
>
76.13
1.2
1.2.1 Response (C1) 100 100 96.87 > 98.00%
EMS Field Efficiency - 1
1.2.1.1 CPR Success Rate 33 36 0 > 10

1.2.1.1 ROSC 50 62 0 > 40

1.2.1.2 STEMI-Call to Door Time 18.2 19.28 21.54 < 40

1.2.1.3 Stroke-Call to Door Time 16.29 26.39 16.58 < 40

1.2.2 EMS Field Proficiency -2 100 100 100 > 99.0

Advanced Airway 1st Attempt Success
1.2.2.1 100.00 100.00 100.00 > 90%
Rate
Vascular Access 1st Attempt Success
1.2.2.2 77.00 78.00 87.14 > 90%
Rate

1.2.2.3 Trauma Scene Time 13.06 13.48 16.01 < 15

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