Page 157 - Mansfieldr FY20 Approved Budget

INFORMATION TECHNOLOGY DEPARTMENT

MISSION STATEMENT:

The Information Technology Department’s mission is to provide support, maintain and continuously seek
to improve a high quality, cost effective Local Area Network and Wide Area Network (LAN/WAN) that
meets current and future requirements for staff and the citizens of the City of Mansfield.

Department at a Glance

The Information Technology Department includes the IT Director, Assistant Director, Web Master and
Network Administrator. The IT Department budget increased 6.08% due to a merit increase, contractual
cost increases, and planned technology upgrades.

Key Goals and Objectives

Goal 1
Focus on network security/cyber security both internally and externally.

Objectives:
• Renew Eset anti-virus licensing for endpoints.
• Purchase and implement Palo Alto Networks TRAPS product on endpoints.
• Purchase and implement Rapid7 Insight DR (SIEM) on endpoints.

Goal 2
Purchase new HD cameras with high power zoom lenses for City Council chambers.

Objectives:
• Improve “zoomed in” picture quality of online broadcast of council meetings.
• Meeting broadcasts rank among best of the best compared to other cities.
• Quality second to none.

Goal 3
Focus on upgrades to dated hardware, backup processes, and disaster recovery.

Objectives:
• Implement backup pipe to Internet (wired or wireless).
• Purchase new Storage Area Network (SAN).
• Continue maintenance contracts for hardware currently in use.

Performance Objectives
• Eliminate the potential for cyber attacks.
• Upgrade City Council chambers to improve broadcast quality.
• Replace outdated equipment and take steps to reduce network downtime.

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