Page 390 - City of Arlington FY19 Adopted Operating Budget

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 2: Implement New Technology
Project Performance Measure(s) City Service Team (Department)
PTW Windows 10 Upgrade Project Completion Strategic Support (IT)
1.2.7
Summary:
Milestone Target Date Status
Microsoft announced a January 14, 2020 end of support Planning Phase Feb. 2018 Complete
for Windows 7, which is the operating system being used Deployment Phase 1 – July 2018 Complete
on most of the City’s PCs and laptops. This project will 2018 lease
upgrade the operating system on all City PCs, laptops Deployment Phase 2 – July 2019 In Progress
and other Windows devices to Windows 10 before the non‐leased computer and
end of life date. computers leased in 2017
Deployment Phase 3 – July 2019
Update: 2019 lease
The Windows 10 upgrade for systems not being replaced Validation and project Oct. 2019
in the FY 2018 or FY 2019 leases is in progress and on close
schedule. This phase will be completed in the second
quarter for FY 2019.

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 2: Implement New Technology
Project Performance Measure(s) City Service Team (Department)
PTW Fire Optima Project Completion Strategic Support (IT) and
1.2.8 Neighborhood Services (Fire)
Summary:

Deploy the Optima software application suite that will
provide dispatchers real‐time visual confirmation of
ambulance service system coverage levels and provide
tools to aid in performance management.
The project will:
 Plan and implement the system
 Design, Acquire and build system
 Configure and validate process flows
 Validate application functionality
 Train and deploy

Update:
As part of being awarded the ambulance provider
contract, AMR intends to utilize their own systems
(Logis) to dispatch ambulances and to provide systems
status monitoring and reporting. AMR has cancelled the
implementation contracts with both Optima and
Intergraph. The Fire Optima Project has been cancelled.

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