Page 391 - City of Arlington FY19 Adopted Operating Budget

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 3: Increase Convenience for the Customer
Project Performance Measure(s) City Service Team (Department)
PTW Jury Package Online Project Completion Strategic Support (Municipal Court)
1.3.1
Summary:
Milestone Estimated Actual
The City of Arlington Municipal Court holds jury trials every Completion Completion
week three days a week and summons over 1,000 jurors Phase I – Enable Jury Dec. 2017 8/22/18
every month. The jurors are mailed letters and required to Module
return it by mail or in person. Phase II – Test Jury Aug. 2018 8/30/18
Module
The Court plans to implement Jury Package Online, a Phase III – Sept. 2018
module within the court case management system, Implementation
INCODE.

The Jury Package Online will allow the potential juror to
respond to the summons, reschedule jury dates, request
exemptions, and print their required documentation.

Update:
The Jury Online system is currently being tested. We are
building the system parameters and updating documents.

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 3: Increase Convenience for the Customer
Project Performance Measure(s) City Service Team (Department)
PTW Electronic Court Notification % of notices/notifications sent Strategic Support (Municipal Court)
1.3.2 electronically
Summary:

The City of Arlington Municipal Court sends out Milestones Estimated Actual
thousands of mailings each year by U.S Postal Mail. Completion Completion
In the 2015 State Legislative Session, email became Phase I – Enable multiple Dec. 2017 Dec. 2017
an allowable form of communication for legal avenues to capture email and
documents. Since then, the court case management cell phone data, validate existing
system, INCODE, has increased functionality that will data, and obtain permissions
allow the Court to provide email and text Phase II – Determine the various Mar. 2018 Feb. 2018
notifications of court appearance dates, payment Notices that could have the
reminders, and all court generated letters. The Court most impact through electronic
is moving toward electronic notifications in a phased
delivery
approach to deliver court documents in a more Phase III – Implementation Sept. 2018 Mar. 2018
convenient and cost‐effective manner.

Update:
The Court began texting reminders of Capias Show
Cause court dates to defendants on beginning March.
It has been received well and the next step is to
expand the notifications to other court notices.

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