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TABLE OF CONTENTS
HUMAN RESOURCES STRATEGY MAP
The mission of Human Resources is to provide professional, engaging and strategic human
resource and volunteer services by implementing the City’s strategic plans and embracing
the core values.
We deliver on Our Focus Areas
Safety & Infrastructure & Partnerships & Performance
Security Development Volunteerism Management &
Service Delivery
City Department Overview
We Serve We Provide We Manage We Promote
Our Financial The Learning &
Customers Stewardship Business Growth
We do this by We do this by We do this by We do this by
HR Delivering HR Safeguarding the HR Proactively HR Fostering positive
C1 professional, F1 public’s trust through B1 monitoring the L1 employee
a commitment to
environment to help
personalized, expert
engagement
human resources and thoughtful planning, anticipate trends & workplace
volunteer services to conservative and mitigate risks experiences for
our customers. financial and challenges all by cultivating a
management, and that may impact professional culture,
HR Enhancing the providing high- our future ability to supporting the
values, responding
value services
successfully deliver
C2 sense of community through efficient core services to our to the voice of the
by managing a
volunteer program management of customers. employee, and
that provides resources and communicating
meaningful, continual process HR Achieving strong effectively.
engaging, and improvement. B2 outcomes by HR Promoting a
rewarding volunteer remaining agile learning culture that
experiences. HR Offering attractive, and continuously L2 provides engaging
pursuing better
F2 competitive, practices that employee training
and sustainable
and development
employer-of-choice improve core programs and
business operations
compensation and that are customer- mentorship
benefits programs oriented. opportunities.
that balance
our employees’ HR Attracting,
expectations and our L3 recruiting, and
fiscal responsibility retaining a talent-
to the Southlake dense workforce
community. through targeted
talent acquisition
strategies and
presenting attractive
employer-of-choice
offerings.
C = Customer Objectives F = Financial Objectives B = Business Objectives L = Learning & Growth Objectives
222 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 223

