Page 226 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

FY 20 2 7 S TRA TEGIC Priorities
FY 2027 STRATEGIC Priorities

UKG READY EMPLOYEE HUB
1 Deploy the UKG Ready Employee Hub by June 30, 2027, creating a single destination for

employees to access HR services, City information, policies, and self-service tools. The
new hub will improve communication, expand digital services, and enhance the employee
experience while supporting the City’s Performance Management & Service Delivery focus.

EMPLOYEE DATA AUTOMATION
2 Complete integration between UKG Ready and Munis by June 30, 2027, eliminating duplicate

City Department Overview
employee data entry and streamlining payroll and HR processes. This initiative will improve
data accuracy, reduce manual work, and increase operational efficiency in support of
Performance Management & Service Delivery.

MANAGER PERFORMANCE TRAINING
3 Develop and implement a standardized manager performance training program by June 30,

2027, focused on coaching, performance management, and employee accountability. The
program will equip supervisors with consistent tools and expectations while strengthening
leadership and organizational performance.

EMPLOYEE EXPERIENCE EXCELLENCE
4 Deliver an exceptional employee experience through every stage of the employee lifecycle,
ensuring recruitment, onboarding, benefits, employee support, recognition, and offboarding
consistently reflect the City’s commitment to service excellence. This initiative supports the
City’s Employer of Choice strategy and Learning & Growth focus.

VOLUNTEER SOUTHLAKE EXCELLENCE
5 Deliver an exceptional volunteer experience by June 30, 2027, ensuring every volunteer

interaction is welcoming, responsive, and consistent with the City’s commitment to
exceptional customer service. This initiative strengthens community partnerships and expands
volunteer engagement.

226 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 227