Page 218 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

Fire Department - Department Goals

CITY-WIDE GOAL: Develop a highly qualified, motivated, well-trained, and innovative
workforce to serve the needs of an evolving community by solidifying a learning culture and
implementing recommendations from the City of Southlake’s Organizational Learning and
Development Strategic Operations Plan.

Department Goal: Advance professional development and training to strengthen workforce capability
and performance.

Implementation Strategy:
• Continue enhancing the structured professional development program with defined expectations and
outcomes.
• Expand participation in leadership development programs (TEEX, NFA, TFCA, and local cohorts) to
build knowledge, skills, and operational effectiveness.
• Track participation and completion to ensure development efforts are producing results.

City Department Overview

CITY-WIDE GOAL: Foster positive employee engagement.

Department Goal: Strengthen a leadership culture that reinforces trust, accountability, and organizational
cohesion.

Implementation Strategy:
• Integrate leadership principles into daily operations through officer development, coaching, and
performance expectations.
• Increase frequency of station visits, small group discussions, and leadership engagement to maintain
open communication and connection.
• Expand the use of committees to increase employee engagement, encourage feedback, and build
ownership and trust.

CITY-WIDE GOAL: Ensure organizational norms and traditions reflect the community’s profile.

Department Goal: Strengthen community engagement, communication, and alignment with the City’s
core values.

Implementation Strategy:
• Utilize feedback from the Citizen Satisfaction Survey to identify areas for improvement and guide
service delivery.
• Increase public safety communication through social media, daily updates, and coordinated messaging.
• Expand emergency preparedness communication through social media and public outreach efforts.

218 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 219