Page 219 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

CITY-WIDE GOAL: Maintain strong financial management through established methods to
continue achieving operational and financial goals while focusing future plans on expanding
organizational capacity.

Department Goal: Optimize staffing, overtime, and resource allocation to improve fiscal responsibility
and operational efficiency. City Department Overview

Implementation Strategy:
• Continue analysis of overtime drivers, incorporating impacts of staffing vacancies and the 48/96
schedule transition.
• Strengthen division-level and project manager budget accountability and oversight.
• Identify potential revenue streams, including continually reevaluating fee structures and cost recovery
opportunities.

Performance Measures

FY 2024 FY 2025 FY 2026 FY 2027
Performance Measure
Actuals Actuals Projection Target

Achieve a High Percentage of Citizen 91% 89% 89% > 95%
Satisfaction in Fire Services Provided

Fire Total Response Time (seconds) 420 417 434 445

EMS Total Response Time (seconds) 395 417 400 405

CPR Success Rate 5% 15%* 10%* >12%

*Change in calculation method.

CFAI Accreditation + ISO Class 1 AHA Mission: Lifeline EMS Gold Plus
COMMISSION ON FIRE ACCREDITATION AMERICAN HEART ASSOCIATION
INTERNATIONAL / ISO
One of only 8 fire departments in Texas with Fourth consecutive year. Recognizes high-
both designations. CFAI accreditation has been performance emergency cardiac care and
maintained for 25 consecutive years. ISO Class 1 rapid STEMI treatment protocols. Validated by
is earned by fewer than 1% of fire departments Baylor Grapevine STEMI of the Year Award.
nationally.

Additional: Baylor Grapevine CPR of the Quarter Award.
FY 2027 City of Southlake | Budget Book 219