Page 190 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

CITY SECRETARY’S OFFICE STRATEGY MAP

The mission of the City Secretary’s Office is to support the legislative process, encourage
civic involvement, promote governmental transparency, and provide exceptional service to
the public.

We deliver on Our Focus Areas

Safety & Infrastructure & Partnerships & Performance
Security Development Volunteerism Management &
Service Delivery
City Department Overview

We Serve We Provide We Manage We Promote
Our Financial The Learning &
Customers Stewardship Business Growth

We do this by We do this by We do this by We do this by

CSO Provide excellent CSO Ensuring a CSO Achieving CSO Defining,
C1 service by F1 commitment B1 strong outcomes L1 managing,
and fostering
through continual
assisting the
to using
public and collaborative evaluation a professional
elected officials agreements and pursuit of and engaged
in navigating while providing better practices workplace culture
governmental high value through efficient that supports
processes. services through elections and the city values and
responsible improvement promotes a
CSO Enhancing management of of business positive employee
experience.
operations.
resources.
C2 the sense of
community CSO Partner with
through the board CSO Providing and B2 organizations CSO Provide
appointment F2 maintaining to establish L2 educational
process by efficient and and maintain opportunities to
creating improved relationships. retain a skilled
opportunities procedures for CSO Maintaining an workforce.
for volunteer record assets. environment of
involvement. B3 future readiness
by anticipating
and responding
to technology
opportunities
and enhance
recordkeeping
initiatives.

C = Customer Objectives F = Financial Objectives B = Business Objectives L = Learning & Growth Objectives

190 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 191