Page 186 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

City Manager’s Office - Department Goals

CITY-WIDE GOAL: Strengthen strategic planning and performance management efforts
to guide resource allocation and ensure defined, measurable outcomes.

Department Goal: Advance a culture of accountability and results-oriented performance that is balanced
with adaptability and innovative experimentation.

Implementation Strategy:
• Develop a citywide asset management strategy that defines service level standards, condition targets,
and reinvestment expectations, giving leaders a consistent basis for evaluating asset performance and
resource decisions.
• Continue refining strategic management measures so scorecards and work plans reflect current
priorities and give leaders clear visibility into progress and results.

City Department Overview
CITY-WIDE GOAL: Ensure the City’s culture, values, and norms reflect the evolving
profile and expectations of the Southlake community.

Department Goal: Champion a values-based organizational culture rooted in ethical leadership and
decision-making, employee engagement, and a shared commitment to excellence.

Implementation Strategy:
• Lead efforts to define and reinforce the City’s aspirational culture through consistent messaging,
training, and engagement across all departments.
• Utilize monthly leadership and quarterly accountability meetings and performance scorecards to
evaluate alignment between cultural values and operational practices.
• Establish cultural attributes throughout all City departments and divisions by promoting culture-
building activities, such as leadership roundtables and interactive dialogues, that embed core values
into daily interactions and decision-making.

CITY-WIDE GOAL: Maintain strong financial management through established methods
to continue achieving operational and financial goals while focusing future plans on
expanding organizational capacity.

Department Goal: Deliver high-value municipal services by aligning conservative financial strategies
with a focus on long-term resilience and customer-centered outcomes.

Implementation Strategy:
• Leverage financial trend data and analysis to proactively anticipate and understand customer,
environmental, management, economic and financial factors affecting City operations, while promoting
transparency in public reporting.
• Uphold the City’s financial guiding principles in the budget process by ensuring structural balance,
strong reserves, conservative debt management, and other key budgetary policy directives are met.
• Prepare for shifts in the financial landscape by exploring alternative revenue sources, operational
efficiencies, and ensuring funding strategies align to the cost of delivering exceptional services.

186 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 187