Page 183 - CityofSouthlakeFY27Budget
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TABLE OF CONTENTS
CITY MANAGER’S OFFICE
DEPARTMENT AT A GLANCE
OUR MISSION: The City Manager’s Office pledges to provide our residents exceptional municipal
services by promoting a progressive, efficient, responsive, and community-focused organization.
CITY LEADERSHIP &
ADMINISTRATION City Department Overview
CITY MANAGER’S OFFICE GOVERNANCE
SPECIAL PROJECTS
5.0 $1,373,648 2.4% AAA
FTE General Fund Budget of the total General Fund Bond Rating
(All 3 Agencies)
THE SOUTHLAKE STANDARD
The CMO’s Southlake Standard is reflected in the strategic management framework, fiscal discipline,
organizational culture, and governance practices that distinguish Southlake from peer cities.
Service Baseline Expectation Southlake Standard
Area
Fully integrated Strategic Management System linking
Strategic Many cities have a strategic plan but
Management limited integration with operations strategy maps, balanced scorecards, business plans,
and budgets across every department
AAA from all 3 agencies; GFOA Triple Crown (less than
Fiscal Maintain investment-grade bond rating; 1% of U.S. governments); GF growth held to 2% while
Stewardship basic GAAP compliance delivering a tax rate reduction and meeting all financial
guiding principles and policies
Employee Public sector average: 32% actively 57% actively engaged; 8.1:1 ratio
Engagement engaged
1,139 responses at 95% confidence (2.5x statistical
Citizen Many cities survey informally or not at all requirement); drives departmental workplans and
Survey
service improvements
FY 2027 City of Southlake | Budget Book 183
