Page 188 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

FY 20 2 7 S TRA TEGIC Priorities
FY 2027 STRATEGIC Priorities

STRATEGIC PRIORITY DELIVERY
1 Deliver at least 90% of the FY 2027 City Council Priority Schedule milestones on time by

September 30, 2027, with no projects requiring substantial rework or re-scoping. This initiative
strengthens organizational accountability, ensures City Council priorities are translated into
measurable results, and reinforces the City’s commitment to exceptional service delivery.

MUNICIPAL SERVICE CENTER READINESS
2 Complete the operational transition to the new Municipal Service Center by January 31, 2027,
while maintaining uninterrupted services for residents and businesses. This initiative will ensure
City Department Overview
employees, facilities, technology, and operational processes are fully prepared to support a
seamless transition and maximize the City’s investment in modern public infrastructure.

PROUD TO LEAD IN PRACTICE
3 Operationalize the Proud to Lead leadership framework for the Executive Leadership Team
by September 30, 2027, with defined leadership performance criteria, self-assessment, and
regular coaching conversations. The initiative will strengthen leadership accountability,
reinforce the City’s organizational values, and promote consistent leadership practices across
the organization.

LEGISLATIVE SESSION ENGAGEMENT
4 Advance the adopted 90th Texas Legislative Session legislative priorities and implement all
enacted requirements before their effective dates, with no compliance gaps, by bill deadlines.
This initiative will help ensure the City remains compliant with state law while proactively
responding to legislative changes that affect municipal operations and services.

PERFORMANCE ACCOUNTABILITY SYSTEM
5 Operate the City’s performance accountability system by aligning departmental goals with

organizational priorities and reporting measurable results through the Mid-Year and Annual
Organizational Performance Reports. This initiative will improve transparency, support data-
driven decision-making, and reinforce accountability across the organization.

188 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 189