Page 193 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

Department Goal: Build a purpose-driven, engaged workforce.

Implementation Strategy:
• Create opportunities for growth by using feedback to align each team member’s strengths with their
responsibilities.
• Empower staff to lead knowledge-sharing discussions that build stronger connections and support
collaborative problem-solving. City Department Overview
• Utilize the department’s quarterly newsletters to highlight how our work supports the city’s mission
and values.

Performance Measures

FY 2024 FY 2025 FY 2026 FY 2027
Performance Measure
Actuals Actuals Projection Target

Public Information Act requests
processed within five business days of 316 430 464 430
receipt

Records stored digitally in the 3.1 million 3.3 million 3.6 million 3.2 million
document repository - Laserfiche

Training hours for CSO staff 118 120 144 144

City-wide Records Management 5 15 15 15
Training (Hours)

TCMA Achievement of Excellence Transparency Star
TEXAS MUNICIPAL CLERKS ASSOCIATION TEXAS COMPTROLLER’S OFFICE
Recognizes outstanding performance in the The City earned its second Transparency
administration of a city secretary’s office. Star for Open Government and Compliance
Validates professional standards in records in FY 2025. The CSO’s records management
management, elections, legislative support, and and Public Information Act practices directly
public engagement. support this citywide recognition.

FY 2027 City of Southlake | Budget Book 193