Page 189 - CityofSouthlakeFY27Budget
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TABLE OF CONTENTS
CITY SECRETARY’S OFFICE
DEPARTMENT AT A GLANCE
OUR MISSION: The mission of the City Secretary’s Office is to support the legislative process,
encourage civic involvement, promote governmental transparency, and
provide exceptional service to the public.
CITY COUNCIL &
BOARD SUPPORT City Department Overview
CITY SECRETARY’S OFFICE ELECTIONS
RECORDS MANAGEMENT
3.0 $627,547 1.1% 400+
General Fund Budget PIA Requests
FTE of the total General Fund
Processed/YR
THE SOUTHLAKE STANDARD
Southlake deliberately sets service standards above baseline expectations. The standards below
illustrate where the City Secretary’s Office exceeds typical municipal operations in transparency,
responsiveness, and civic engagement.
Service Baseline Expectation Southlake Standard
Area
Public Info State response requirement: 10 business Typical turnaround of 3 to 5 business days with
Requests days electronic delivery
Council State law: agendas posted 3 business days Full PDF packets posted the Wednesday prior to
Packets before meeting meetings
Election Polling locations used regardless of city Town Hall hosts all elections; consistently ranks in Top
Services ballot items 5 busiest polling sites in Tarrant County
Records 3.3M+ searchable digital records with ongoing
Management Basic records retention compliance repository modernization
FY 2027 City of Southlake | Budget Book 189
