Page 185 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

WHAT WE DO: CORE SERVICES

The City Manager’s Office (CMO) provides the strategic leadership, governance support, and
organizational performance framework that enables every department to deliver on the City’s
mission. The CMO translates Council policy direction into operational priorities and ensures
accountability across the organization. City Department Overview

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01 Executive Leadership, Governance 02 Performance & Organizational
01
& Alignment Accountability
Provides executive leadership and strategic direction for Administers the Strategic Management System, including
the City organization. Coordinates implementation of the citywide balanced scorecard, departmental strategy
Council priorities, organizational policy direction, executive maps, business plans, performance reporting, organizational
decision-making, and enterprise-wide strategic initiatives accountability and the annual Performance Report.
while reinforcing accountability, ethical governance, Coordinates enterprise performance management, strategic
and alignment across departments. Supports the alignment, and continuous improvement efforts that
Council-Manager form of government through executive connect departmental operations, resource allocation, and
coordination, policy implementation, and governance measurable outcomes to Council priorities and long-term
support for Council. organizational goals.

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03 Budget & Fiscal Stewardship 04 Legislative Affairs, External
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Relations & Strategic Coordination
Leads development of the annual budget, capital Coordinates legislative monitoring, intergovernmental
improvements program, and long-range financial planning affairs, Council agenda management, and organizational
processes in coordination with the Chief Financial Officer implementation planning for legislative and regulatory
and Executive Leadership Team. Supports enterprise changes impacting City operations. Supports regional
resource alignment, budget optimization initiatives, fiscal partnerships, executive coordination of strategic initiatives,
policy coordination, and strategic investment planning that and enterprise communication and alignment related to
reinforce operational sustainability, service excellence, and policy, governance, and organizational priorities.
the City’s AAA bond ratings from all three agencies.

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05 Organizational Culture & Values 06 Risk Management & Resilience
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Stewards the City’s core values (Integrity, Innovation, Supports enterprise risk management, organizational
Teamwork, Excellence, Accountability). Advances the resilience, emergency preparedness coordination,
City’s Employer of Choice strategy through leadership operational continuity planning, and cross-functional
development, executive alignment, organizational culture response alignment across departments. Helps identify and
initiatives, and values-based governance rooted in the mitigate strategic, operational, financial, and reputation
Southlake Way principles. Supports employee engagement, risks while reinforcing organizational readiness, leadership
leadership accountability, change management, coordination, and continuity of critical City services.
and enterprise leadership practices that strengthen
organizational trust, collaboration, and long-term workforce
stability.

FY 2027 City of Southlake | Budget Book 185