Page 83 - FY 2025 Adopted Operating Budget and Business Plan

Business Plan Return to Table of Contents

Leverage Technology

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 2: Implement New Technology
Project Performance Measure(s) Department(s)
LT Enterprise IT Project (FY 2024) – Project Completion Information Technology and
1.2.9 PDS Special Events Permitting Planning & Development Services

Summary:
Estimated
Milestone Status
PDS selected Eproval as the special events permitting tool. Completion
nd
This tool will improve customer self‐service, provide Project Charter 2 Qtr. FY 2024 Complete
rd
automation, and leverage technology to improve internal Planning Phase 3 Qtr. FY 2024 In progress
th
review/approval processes. Procure Phase 4 Qtr. FY 2024 In progress
Design Phase 1 Qtr. FY 2025 In progress
st
Build Phase

Implementation Phase

Project Closure

Leverage Technology

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 2: Implement New Technology
Project Performance Measure(s) Department(s)
LT PDS – ArlingtonPermits.com Project Completion Information Technology and Planning
1.2.10 Enhancements Phase II & Development Services

Summary:
Milestone Estimated Status
The Planning and Development Services (PDS) department Completion
rd
aims to enhance the user experience for the Project Charter 3 Qtr. FY 2024 Complete
ArlingtonPermits.com website. The project will focus on Planning Phase
modifying website navigation and improve experience for Design Phase
users in need of assistance.
Build Phase

Implementation Phase
PDS project stakeholders will collaborate with our IT
Amanda Support team for opportunities to enhance the Project Closure
ArlingtonPermits.com website. The project team will
prioritize opportunities for improvement, timelines, and
level of effort to establish project resource capacities.

FY 2025 Adopted Budget and Business Plan 74 City of Arlington, Texas