Page 448 - FY 2025 Adopted Operating Budget and Business Plan

Return to Table of Contents

Leverage Technology

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 3: Increase Convenience for the Customer
Project Performance Measure(s) Department(s)
LT Website Usability Upgrades Project Completion Communication & Legislative Affairs
1.3.5
Summary:
Milestone Target Date Status
The Office of Communication maintains the City’s Launch of OpenForms 2 Qtr. FY 2024 100%
nd
website, ArlingtonTX.gov. Several tools compatible Launch of Monsido 3 Qtr. FY 2024 100%
rd
with the website have been identified to help make Launch of GovDelivery 3 Qtr. FY 2024 100%
rd
the City’s website more user-friendly. This includes: Launch of Engagement HQ 2 Qtr. FY 2025 100%
nd
• OpenForms: to streamline and improve the Launch of upgraded search N/A
experience users have when submitting
forms on the City’s website. Update:
• GovDelivery: to improve the interface and Upgraded search has been removed from this project, as the City
reporting metrics for the City’s e-newsletter is undertaking a website redesign and CMS migration project
and provide more communication options that will include a new search feature as part of the package.
for residents.
• EngagementHQ: to provide an online,
interactive experience for residents to
participate in engagement opportunities.
• Upgraded search tool: to give staff better
control over search results on the City’s
website, which will provide a better
experience for residents.

75