Page 156 - Southlake FY23 Budget

CITY DEPARTmEnT OvERvIEw

CITY SECRETARY’S OFFICE
City Secretary’s Office

City Secretary’s Office

The City Secretary’s Office is committed to uphold the legislative process, encourage and facilitate civic
involvement, promote confidence through governmental transparency, and provide enthusiastic service to
the public.

City COunCiL & BOard
suppOrt
City seCretary’s
OffiCe eLeCtiOns

reCOrds
ManageMent

4.0 $626,040 1.3%

FTE OF THE TOTAL
GENERAL FUND GENERAL FUND
BUDGET

e
s
y
tegy Map
C
s
tra
e
ret
C
y’s Offi
ar
City seCretary’s OffiCe strategy Map
Cit
Our mission is to support the legislative process, encourage and facilitate civic involvement, promote confidence through
governmental transparency, and provide enthusiastic service to the public.
Performance
Partnerships &
Volunteerism Management &
Service Delivery
C5 Promote opportunities for C6 Enhance the sense of community by providing B2 Collaborate with select partners B5 Enhance service delivery through
partnerships & volunteer excellent customer service & engagement to implement service solutions continual process improvement
involvements opportunities
F1 Adhere to financial
CBO1 – Maintain a strong financial position B6 Optimize use of management principles & budget L3 Attract, develop & retain L6 Foster positive employee
and implement plans and policies to ensure technology a skilled workforce engagement
future financial strength.
CSOC1 Promote opportunities CSOC2 Provide excellent service by CSOC3 Provide administrative support to elected
for volunteerism through the assisting the public in navigating
board appointment process (C5) governmental processes (C6) officials & internal customers (C6)
CSOCB01 – Deliver a customer experience that
is aligned with the Southlake Way and CSOB1 Partner with organizations CSOB2 Promote electronic recordkeeping CSOB3 Collaborate with IT to
surpasses expectations. to establish & maintain initiatives that enhance document anticipate & respond to future
relationships (B2) preservation (B5) technological opportunities (B6)
CSOCB02 – Explore opportunities to enhance
the Records Management Program.
CSOCBO3 – Provide services with an efficient
management of resources. CSOF1 Provide high value services through efficient
management of resources (F1)
CSOCBO4 – Explore educational opportunities
to enhance employee performance &
engagement.
CSOL1 Provide educational opportunities to retain a skilled CSOL2 Build a positive, productive and engaged workforce
workforce (L3) that supports the City’s mission & strategic goals (L6)
BUDGET BOOK | FY 2023 City of Southlake 155
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