Page 154 - Southlake FY23 Budget

CITY DEPARTmEnT OvERvIEw

CITY mAnAGER'S OFFICE
City Manager's Office
M
O
r
e Measures
C
an
erf
perfOrManCe Measures
p
fy 2022
fy 2020
fy 2021
perfOrManCe Measure aCtuaLs aCtuaLs prOjeCtiOn fy 2023
target
Bond Rating - Fitch / S&P / Moody’s
AAA AAA AAA AAA
Overall Employee Engagement Mean (Gallup Q12)
4.15 4.22 4.22 4.5

Percent of citizens opinion on the overall quality of life in
Southlake - (Citizen Satisfaction Survey) 99% 96% 96% 97%

Internal Financial Risk Mitigation - overall number of
fraud incidents 0 0 0 0

BUDGET BOOK | FY 2023 City of Southlake 153
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