Page 145 - Southlake FY23 Budget

STRATEGIC DIRECTIOn

city oF Southlake city-Wide Scorecard

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Data
Measurement Measurement Current Measure- Target Unit Source Timing
ment
Period Period

Obtain Balanced Success-
Scorecard ful imple-
2.1.1 TBD TBD TBD = n/a n/a Annual
Hall of Fame menta-
designation tion

Pavement Qual- Annual
2.1.2 ity Index (PQI) 81.0 82.6 80.6 ≥ 7.8 # Paving As- Annual (Au-
gust)
Street Rating sessment

Q12 Survey: Employee
Q06 - There is Engage-
2.1.3 someone at work 4.06% 4.18 4.24 ≥ 4.50 # ment Biennial
who encourages Survey
my development (City-wide)
Manage the Business 2.2.1 TBD - measure TBD TBD TBD TBD TBD TBD ICMA Annual
Collaborate with select partners to implement service solutions (B2)
2.2

for collaborative
service delivery

Enhance resident quality of life & business vitality through tourisim (B3)
2.3

% change in hotel EDT Mas-
2.3.1 occupancy tax -46% 74.1% 76.9% > 3% % ter Indica- Annual
revenue tor File

2.4 Provide high quality services through sustainable business practices (B4)

Rating
2.4.1 Bond Rating AAA AAA AAA = AAA Rating Agencies: Annual (April)
Fitch / S&P

Financial
2.4.2 Management Strong Strong Strong = Strong Rating S&P Annual (April)
Assessment

2.5 Enhance service delivery through continual process improvement (B5)

144 FY 2023 City of Southlake | BUDGET BOOK
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