Page 142 - Southlake FY23 Budget
P. 142

STRATEGIC DIRECTIOn






                                   city oF Southlake city-Wide Scorecard


                                      Previous      Previous
                                                                                                   Data
                                    Measurement  Measurement  Current   Measure-  Target   Unit   Source     Timing
                                                                          ment
                                       Period        Period
                     % change in total                                                           Planning
                     permitted dollar
                                                                                                  Master
               1.4.2  value related to   3.37%       3.20%      6.12%      =        Ý    Positive   Indicator   Annual
                                                                                          trend
                     new commercial                                                              Data File
                     from prior year
                     % growth in
                     Total Sales Tax                                                              Master
               1.4.3  Revenue (Gen-      -2%           4%         1%       =        Ý    Positive   Indicator   Annual
                                                                                          trend
                     eral Fund, SPDC,                                                              File
                     CCPD, & CEDC)
                     Southlake retail
               1.4.4                    94.3%        93.6%      93.2%      >       92%      %     COSTAR    Quarterly
                     occupancy rate

                     Southlake office
               1.4.5                    82.0%        79.7%      82.2%      >       85%      %     COSTAR    Quarterly
                     occupancy rate
               1.5   Promote opportunities for partnerships & volunteer involvement (C5)
             Serve Our Customers  1.5.1  the City's   65%  61%   65%     > or =    95%      %     Citizen   Biennial
                     Percent of
                     citizens rating
                     performance
                     in promoting
                     opportunities
                                                                                                  Survey
                     for partnerships
                     and volunteer
                     involvement
                     ("Excellent" or
                     "Very Good")
                     Estimated dollar
               1.5.2  value of total    $752,821    $258,229   $457,113    Ý     Positive   $    Volgistics   Annual (April)
                                                                                  trend
                                                                                                   / HR
                     volunteer activity
                     NEW TBD:                                                                    Volunteer
                     Volunteer                                                                    Satisfac-
               1.5.3                    TBD           TBD        TBD      TBD      TBD      %                Annual
                     Satisfaction                                                               tion Survey
                     Measures                                                                      (new)
                     Percent of
                     citizens rating
                     Republic Services'
                     performance
               1.5.4  in collecting     86%           83%        89%       >       85%      %     Citizen   Biennial
                                                                                                  Survey
                     residential
                     solid waste
                     ("Excellent" or
                     "Very Good")






                                                                             BUDGET BOOK   |  FY 2023 City of Southlake  141
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