Page 162 - CityofMansfieldFY23Budget

Sanitation Services

Mission Statement:
The mission of Sanitation Services is to provide the citizens of Mansfield, Texas a cost effective, resource-conscious waste
disposal process that removes refuse and recyclable materials for residents and businesses within the City of Mansfield.

Services Provided:
Collection of refuse and recyclable material for all residents of the City of Mansfield.

Sanitation is a contracted service provided by Republic Services. Since this is not a department within the City, no performance
measures have been included. However, this service fits in with City Council's "Noteworthy Essentials" and "Remarkable Experiences."

Goal #1

Increase residential and commercial participation in the recycling program.

Objectives
1. Educate citizens on the value and necessity of recycling to extend the life of local landfills.
2. Develop the recycling cart program to fit the individual needs of the citizens.

Goal #2

Work with the contractor to increase public satisfaction.
Objectives
1. Increase communication by resolving complaints immediately.
2. Require the contractor to use the latest technology and equipment to service the citizens.
3. Require the contractor to project a professional image by using up-to-date equipment and a professional workforce.

Goal #3

Provide the Best Value to the citizens.

Objectives
1. Work with the disposal contractor to ensure residential and commercial customers receive the best service available by requiring a
regular schedule City-wide.
2. Establish minimum service levels to ensure customer
3. Monitor service levels and rates structure in the marketplace

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