Page 245 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
PUBLIC WOrKS

Department Core Services

To improve the quality of life for our residents by providing excellent public service through planning, engineering, constructing,
inspecting, operating and maintaining Southlake Public infrastructure

Performance
Safety & Quality Partnerships &
Security Mobility Infrastructure Development Management & Volunteerism
Service Delivery
City Corporate Objectives

C1 Achieve the C2 Provide travel C6 Enhance the sense of B1 Achieve best- B2 Collaborate with B4 Provide high
select partners to
quality services
convenience
highest
CITY CRITICAL standards of within City & community by providing excellent in-class status in implement service through sustainable
customer service and citizen
BUSINESS OUTCOMES safety & security region engagement opportunities all City disciplines solutions business practices

CBO1 – Maintain a strong financial
L1 Ensure our people
position and implement plans and F1 Adhere to financial F2 Invest to provide F4 Establish & understand the strategy L3 Attract, develop L6 Foster positive
& maintain high
management
policies to ensure future financial principles & budget quality public assets maintain effective & how they contribute & retain a skilled employee
internal controls
workforce
strength. to it engagement
CBO2 – Enhance mobility through
aggressive traffic management Serve Our Customers

initiatives and capital project PWC4 Provide effective and
implementation. PWC1 Maintain a “superior” PWC2 Develop, build, and maintain PWC3 Provide a high degree of timely communication for
rated, safe drinking water
CBO5 – Improve quality of life through system (C1) high quality transportation customer service and internal and external
satisfaction (C6)
infrastructure (C2)
customers (C6)
progressive implementation of
Southlake’s Comprehensive Plan
recommendations. Manage the Business

PUBLIC WORKS CRITICAL PWB1 Ensure integrity of storm PWB2 Minimize environmental

BUSINESS OUTCOMES water drainage system to minimize pollution and promote public health PWB3 Promote conservation of natural
loss of public and private property resources (B4)
PWCBO1 - Develop and enhance (B1) (B2)
partnerships that provide the best
value and service to the community
(CBO1). Provide Financial Stewardship

PWCBO2 – Evaluate traffic related
issues that arise through observation PWF1 Provide high value services PWF2 Invest to provide and maintain high PWF3 Comply with adopted financial

City Critical Business Outcomes
Department Critical Business Outcomes
of employees, reports from through efficient management of quality City facilities and City controls and ensure fiscal accountability
motorists, residents, and business resources (F1) infrastructure (F2) at all levels (F4)

owners in a timely manner (CBO4).
PWCBO5 – Implement adopted CBO1 – Maintain a strong financial position and implement PWCBO1 - Develop and enhance partnerships that provide the best value and
Promote Learning and Growth

Capital Improvement Program in plans and policies to ensure future financial strength. service to the community (CBO1).

support of Southlake’s PWL2 Ensure adherence to State guidelines PWL3 Build a positive, productive & engaged
PWL1 Provide continuous employee and
Comprehensive Plan (CBO5). CBO2 – Enhance mobility through aggressive traffic by maintaining professional licenses and workforce that supports the City’s mission

PWCBO2 – Evaluate traffic related issues that arise through observation of
leadership development (L1)
employees, reports from motorists, residents, and business owners in a timely

management initiatives and capital project implementation. certifications (L3) and strategic goals (L6)
manner (CBO4).
CBO5 – Improve quality of life through progressive
implementation of Southlake’s Comprehensive Plan PWCBO5 – Implement adopted Capital Improvement Program in support of
recommendations. Southlake’s Comprehensive Plan (CBO5).
244 FY 2022 City of Southlake | BUDGET BOOK
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