Page 230 - Southlake FY22 Budget
P. 230

CITY DEPArTMEnT OVErVIEW
                                                  PLANNING & DEvELOPMENT SERvICES




                                                             nt Score
                                                                             card
                                                 artme
                                        Department Core Services
                                           Dep

                                                               Previous   Previous               Measure-
            Perspective Ref #             Measure                                     Current               Target
                                                                Period     Period                  ment

                             Manage and oversee and communicate/educate the public on the entitlement, permitting and inspection
                       2.3
                             process (PDSB1) (B4)

                             % of code enforcement complaints
                       2.3.1                                  100        100       100          >         80
                             investigated within 3 business days

                             % completion of daily scheduled build-
                       2.3.2                                  100        100       99           >         90
                             ing inspections
                             % of residential permit reviews com-
                       2.3.3                                  100        100       100          >         90
                             pleted within 10 business days

                             % of commercial permit reviews com-
                       2.3.4                                  100        100       100          >         80
                             pleted within 10 business days


                             % commercial permits for larger case
                       2.3.5  reviews completed within 15 days   100     100       100          >         80
                  Manage the Business  2.3.6  % of sign permit applications complet-  100  95   > >       80



                             ed within 5 business days
                             % of DRC comments completed and re-
                                                                         100
                                                                                                          90
                                                                                   100
                             turned to applicant within 12 business  100
                       2.3.7
                             days (Planning / Landscape)
                             % of updated text amendments to
                             development-related ordinances sent
                       2.3.8                                  100        100       100          ≥         80
                             to CSO for publication to Municode in
                             30 days
                             % completion of daily scheduled land-
                       2.3.9                                  100        100       100          ≥         90
                             scape inspections

                             % completion of daily scheduled sign
                       2.3.10                                 100        100       99           ≥         90
                             inspections

                             % of planning inspections (building
                       2.3.11                                 100        90        87           ≥         90
                             finals) complete within 3 business days
                             % of development case ordinances/
                       2.3.12 resolutions completed and provided to  100  96       100          ≥         80
                             the CSO in 30 days.





                                                                           BUDGET BOOK   |  FY 2022 City of Southlake  229
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