Page 229 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
PLANNING & DEvELOPMENT SERvICES

Department Core Services
Department Scorecard

Previous Previous Measure-
Perspective Ref # Measure Current Target
Period Period ment
% Planning staff represented the City in
1.4.9 100 100 100 > 90
a positive manner
% of response rate achieved (2 business
1.4.10 days) to building/development ques- 96 95 96 > 95
tions forms received

1.5 Promote public awareness/understanding of and participation in the planning process (PDSC3) (C6)
Serve our Customers 1.5.1 Number of Development Activity News 199 205 508 > > 200

Blog Unique pageviews

Number of Story Map Views City
289
1.5.2
400
406
477
Council
1.5.3 Number of Story Map Views PZ Com- 394 388 604 > 400
mission
% increase of the number of subscibers
1.5.4 -2 5 1 > 2
to the DAN blog
1.5.5 Number of Departmental Videos 2 0 0 = 1

2.1 Achieve best-in-class status in all City disciplines (B1)

% department work plan initiatives that
2.1.1 100 94 100 ≥ 90
met or exceeded KAI
Q12 Survey: Q06 - There is someone at
2.1.2 work who encourages my development 4.00 4.00 4.00 ≥ 4.50
Manage the Business 2.1.3 Obtain awards/acknowledgement form 2 2 1 > 2

Professional Organizations

% staff pass rate regarding certification
2.1.4

2.2 testing N/A 60 50 > 75
Collaborate with select partners to implement services solutions (B2)

Value of partnerships (Cost avoidance /
2.2.1 Cost savings) - Cost savings through the 26,071 113 0 ≥ 2,000
use of volunteers in PDS

228 FY 2022 City of Southlake | BUDGET BOOK
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