Page 233 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
PLANNING & DEvELOPMENT SERvICES

Department Core Services
Department Scorecard

Previous Previous Measure-
Perspective Ref # Measure Current Target
Period Period ment
3.1 Provide high value services through efficient management of resources (PDSF2) (F1)

Review at a minimum one process an-
3.1.1 nually to either improve efficiency or 100 100 100 = 100
Provide Financial Stewardship 3.1.2 % Operating expenditures, budget vs. 97 94 93 > 97
reduce costs (LEAN event)

actual (PDS)
% invoices paid within 30 days in ac-
cordance with Prompt Payment Act
94
>
100
3.1.3
100
100
(Crystal report unavailable)
3.1.4
Comply with adopted financial controls and ensure fiscal accountability at all levels (PDSF2) (F4)
3.2 % Compliant Pcard purchases 100 100 100 ≥ 95
3.2.1 No PO count 0 0 0 < 0
4.1 Ensure our people understand the strategy & how they contribute to it (L1)

Q12 Survey: Q08 - The mission or pur-
4.1.1 pose of my organization makes me feel 4.04 4.10 4.44 ≥ 4.50
my job is significant
4.2 Enhance leadership capabilities to deliver results (L2)
Q12 Survey: Q11 - In the last six
4.2.1 months, someone at work has talked to 3.46 3.50 3.82 ≥ 4.50
Promote Learning & Growth 4.3.1 Voluntary turnover rate (Dept.) 0 8 0 < 8
me about my progress.
4.3
Provide a solutions oriented, well-trained and certified workforce (PDSL1) (L3)

% AICP members - Maintain AICP
≥
4.3.2
100
100
Certification (32 hours every two years) 100
100
each certified planner
% Maintain building inspections certifi-
cation by completing 40 hours of train- 100
4.3.3
ing annually for each inspector 100 100 ≥ 100
% Maintain building review certifica-
4.3.4 tion by completing 20 hours of training 100 100 100 ≥ 100
for each year
Q12 Survey: Q03 - At work, I have the
4.3.5 opportunity to do what I do best every 4.17 4.04 4.67 ≥ 4.50
day.

232 FY 2022 City of Southlake | BUDGET BOOK
WWW.CITYOFSOUTHLAKE.COM