Page 189 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
FINANCE & INFORMATION TECHNOLOGY

Department Core Services

The Finance office will provide sound management of the City’s financial assets and timely,
accurate information to ensure financial sustainability.

Safety & Infrastructure Partnerships & Performance
Management &
Security Volunteerism Service Delivery

C6 Enhance the sense of community by providing B5 Enhance service delivery
B4 Provide high quality services
B1 Achieve best-in-class
excellent customer service and citizen engagement status in all City disciplines through sustainable business practices through continual process
opportunities improvement
CBO1 – Maintain a strong financial position
and implement plans and policies to ensure F1 Adhere to financial F3 Achieve fiscal F4 Establish & maintain L3 Attract, develop & L6 Foster positive
future financial strength. management principles & budget wellness standards effective internal controls retain a skilled workforce employee engagement
CBO2 – Enhance mobility through aggressive
traffic management initiatives and capital
project implementation.
CBO5 – Improve quality of life through FC1 Provide professional and courteous FC2 Administer strong internal and
progressive implementation of Southlake’s customer service (C6) external communications (C6)
Comprehensive Plan recommendations.
FB1 Provide accurate and timely FB2 Provide transparency of FB3 Provide innovative FB4 Promote the efficient and
FCBO1 - Determine FCBO4 - Develop and financial and statistical information (B1) financial data (B1) business solutions (B4) effective use of city resources (B5)
succession plan for key enhance partnerships
positions in the that provide the best
department value and service to
FCBO2 - Enhance the community
process improvements FBO5 – Engage in FF2 Ensure acquisition of the highest
through streamline strategic foresight to FF1 Provide high value services through quality, most cost-effective products FF3 Provide fiscal management to FF4 Develop and implement
committee anticipate, evaluate efficient management of resources (F1) and services (F1) ensure City’s financial sustainability (F3) appropriate internal controls (F4)
FCBO3 – Deliver a and address future
customer experience challenges and
that is aligned with the opportunities that
Southlake Way and may impact the City
surpasses and department. FL1 Enhance training and development FL2 Build a positive, productive & engaged workforce
expectations. opportunities (L3) that supports the City’s mission and strategic goals (L6)

City Critical Business Outcomes Department Critical Business Outcomes

CBO1 – Maintain a strong financial position and FCBO1 - Determine succession plan for key positions in the
implement plans and policies to ensure future financial department.
strength.
FCBO2 - Enhance process improvements through streamline
CBO2 – Enhance mobility through aggressive committee.
traffic management initiatives and capital project
implementation. FCBO3 – Deliver a customer experience that is aligned with the
Southlake Way and surpasses expectations.
CBO5 – Improve quality of life through progressive
implementation of Southlake’s Comprehensive Plan FCBO4 - Develop and enhance partnerships that provide the best
recommendations. value and service to the community.
FCBO5 – Engage in strategic foresight to anticipate, evaluate and
address future challenges and opportunities that may impact the City
and department.

188 FY 2022 City of Southlake | BUDGET BOOK
WWW.CITYOFSOUTHLAKE.COM