Page 185 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
ECONOMIC DEvELOPMENT & TOURISM

Department Core Services
Department Scorecard

Perspec- Ref # Measure Previous Previous Current Measure- Target
tive Period Period ment

3.2 F1 Adhere to financial management principles & budget
Provide Financial Stewardship 3.2.1 aged per dollar of public investment TBD TBD TBD > or = 1
Dollars of private investment lever-

- overall
Cost per job created/retained through
TBD
TBD
TBD
TBD
3.3.2
TBD
Number of new jobs created through
3.3.3 incentive agreements TBD TBD TBD TBD TBD
incentive agreements - Overall
4.1 L1 Ensure our people understand the strategy & how they contribute to it
Q12 Survey: Q08 - The mission or
4.1.1 purpose of my organization makes 4.04 4.50 4.06 > or = 4.50
me feel my job is significant

4.2 L2 Enhance leadership capabilities to deliver results
Q12 Survey: Q11 - In the last six
4.2.1 months, someone at work has talked 3.46 4.50 4.40 > or = 4.50
to me about my progress.
% employees completing develop-
4.2.2 ment and learning goals 100% 100% 100% = > or = 100%
Promote Learning & Growth 4.3 employee - department 0% 0% 0% < 8.0%
Average number of training hours per
12
12
4
6
4.2.3
L3 Attract, develop & retain a skilled workforce
Voluntary turnover rate (Dept)
4.3.1
Q12 Survey: Q03 - At work, I have
4.3.2
the opportunity to do what I do best 4.13
every day. 4.17 4.50 > or = 4.50
Q12 Survey: Q12 - This last year, I
4.3.3 have had opportunities at work to 4.38 4.08 4.64 > or = 4.50
learn and grow.
4.4 L4 Recognize & reward high performers

Q12 Survey: Q04 - In the last seven
4.4.1 days, I have received recognition or 3.38 4.38 3.75 > or = 4.50
praise for doing good work

4.5 L5 Empower informed decision-making at all levels in the organization

184 FY 2022 City of Southlake | BUDGET BOOK
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