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Business Plan Return to Table of Contents
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Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 1: Provide for the Efficient Access and Appropriate Management of the City’s Data
Project Performance Measure(s) Department(s)
PTW Enterprise IT Project (FY 2022) – Project Completion Information Technology and Police
1.1.5 Content Management System for Police
Summary:

This project will expand use of the City’s enterprise
document management solution Laserfiche Rio by
engaging DocuNav to configure a Laserfiche Rio
environment for the Police Department (APD). This will be
a multi‐phased/multi‐year project that will also include
configuring Laserfiche to manage,
 Structured and unstructured data
 A Citizen‐facing portal for data submissions
 Forms and workflows
 Request and issue management
 Asset management, and
 Training and file management.

APD currently stores over 60 terabytes of unstructured
data in the City’s file shares. For data stored in an
unstructured manner, there is not an effective search
solution, document hold process or enforceable retention
policy.

FY 2022 Adopted Budget and Business Plan 80 City of Arlington, Texas