Page 401 - FY 2009 Proposed Budget

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 1: Provide for the Efficient Access and Appropriate Management of the City’s Data
Project Performance Measure(s) City Service Team (Department)
PTW Implement CourTools Performance Refine and Implement into Shared Services (Municipal Court)
1.1.9 Management Business Practices
Summary:
Milestone Target Date Status
st
The Municipal Court strives to be a high‐performance Planning/Feasibility 1 Qtr. FY 2020 Complete
court by exemplifying best practices in court & Utility
management and performance assessment using CourTool #2 1 Qtr. FY 2020 Complete
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CourTools. CourTools are ten performance CourTool #8 1 Qtr. FY 2020 Implemented
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measurements designed by the National Center for CourTool #9 1 Qtr. FY 2020 Complete
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State Courts to provide a structured means of CourTool #10 1 Qtr. FY 2020 Complete
st
statistical measurement to quantify and evaluate CourTool #3 2 Qtr. FY 2020 Complete
nd
court performance. nd
CourTool #4 2 Qtr. FY 2020 Complete
CourTool #5 3 Qtr. FY 2020 Complete
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Update: CourTool #6 3 Qtr. FY 2020 Complete
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 CourTool #1: Access and Fairness:
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CourTool #7b 3 Qtr. FY 2020 Complete
The Court will utilize national standards in CourTool #1 3 Qtr. FY 2020 Implemented
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baseline scorecard performance for FY 2021. th
 CourTool #2: Clearance Rates: Review and Interpret 4 Qtr. FY 2020 Implemented
Results
The Municipal Court is addressing case
backlogs and has a clearance rate of 172.84% Notes: Social Distancing has impacted gathering a customer
for the FY 2019 fiscal year.
 CourTool #3: Time to Disposition 70% service baseline survey for CourtTool #1. CourTools #1 was
rd
th
scheduled for the 3 quarter and delayed to 4 to determine if
disposed within 60 days possible, to conduct safely during COVID‐19. Decision made to
 CourTool #4: Age of Active Pending Caseload: hold off and implement FY 2021 and into business practices.
Ran reports and determined aging schedule Texas Supreme Court Emergency Order 26 suspends Jury trials
for violations. until January 1,2020. Jury Trial usage will be tracked FY 2021.
 CourTool #5: Trial Date Certainty: 737 cases
st
in WJ status. Bench trials resumed June 1 .
 CourTool #6: Reliability and Integrity of Case
Files. Reviewed and audited random case files
for accuracy and completeness
 CourTool #7b: Management of Legal Financial
Obligations (LFO): collection rate: 81.44% for
FY 2020
 CourTool #8: Effective Use of Jurors
Texas Supreme Court Emergency Order 26
suspends Jury trials until January 1, 2020.
 CourTool #9: Court Employee Satisfaction:
The Municipal Court completed an employee
satisfaction survey and had a response rate of
97.37%. The FY 2019 engagement score was
74%.
 CourTool #10: Cost Per Case:
The Municipal Court had a baseline cost per
case of $49.73. The Court cost per case came
in at $29.04 and showed a disposition
efficiency of $20.69.

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