Page 99 - Southlake FY20 Budget

City Profile

Southlake Citizens Served

92
81 81 82
82
73 72 71
72

CITIZENS SERVED PER EMPLOYEE 52
62

42

32

22

12

2
2015 2016 2017 2018 2019 2020
-8
FISCAL YEAR
Warning Trend:
Increasing number of municipal employees per capita

Because personnel costs are a major portion of a local government’s operating budget, plotting changes in the number
of employees per capita is a good way to measure changes in expenditures. This chart shows that while the City has
added services and facilities, the number of citizens served per employee has fluctuated only slightly which reflects
the City’s focus on quality customer service.

Fiscal Year Population Employees (FTEs) Citizens Served Per Employee
2010 26,575 303.75 87
2011 26,600 303.75 88
2012 26,770 310.90 86
2013 27,080 333.35 81
2014 27,330 342.10 80
2015 28,296 348.35 81
2016 28,868 356.85 81
2017 29,440 359.48 82
2018 30,012 406.73 74
2019 30,010 418.08 72
2020 30,310 424.08 71

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